 |
|
When organizations grow, their cultures tend to change in several predictable ways:
Organizations become less leader-centric
Many small, entrepreneurial organizations are highly leader-centric.
- The power of this leader makes authority highly centralized--power resides in one individual. The organization feels stable and secure--it has a clear leader.
- The leader's ego makes him feel special and he feels his organization is special. So, he tries to project an image of success & exclusivity--puffing up and trying to look bigger that its real status would suggest
- Feelings of success and confidence abound. All feel that they are the best and their future is secure.
- All are focused on the hunt--the external challenges that are presented in the industry & marketplace. It is dynamic and exciting world and far from a bureaucracy
- Employees are made to feel that they are part of a family
- Little politics and need for manipulation
As organizations grow, these things become increasingly difficult or impossible to maintain.
Organizations become more bureaucratic & insular
- Particularly if leadership wants a power hierarchy to identify "specialness"
- Management often has a lot to lose so risk taking is reduced
- Management may become more controlling & allows less independence and individuality
- The organization and its management becomes preoccupied with internal issues
Interactions become more impersonal
- There is a loss of family feeling
- Coworkers become less sociable
- Management becomes less supportive of employees
- There is less respect for individual difference and uniqueness and more expected conformity
The organization becomes more political
- Its leaders are less open to sharing information
- Employees are less free in their free expression of ideas and opinions
- Its people are less trusting
- There is less teamwork
- Conflict is dealt with less directly
Making numbers becomes more important than quality
Management is more passionate about shipping product and making the numbers rather than about quality. As a result,
- Management is more stressed
- Employees are having less fun
- Everyone feels lower job satisfaction
|
|
|